CYBER SECURITY PLATFORM

What is CYBER SECURITY PLATFORM

The Cyber Safety Platform by Symantec is a new effort that combines Norton and LifeLock cyber security services and products. Our mission is to create a great user experience that helps detect threats to our customers’ digital life. The service includes ID Theft Protection, Credit Score & Reports, Secure VPN, Cloud Backup, Password Management, and Parental Controls.

WHAT IS MY ROLE

Proud to be the original proposer and creator of UX & UI for this project, - I am leading the LifeLock Member Portal and Norton migration CSP (Cyber Security Platform) products. I help my team to build a better and more seamless communication experience across the LifeLock and Norton products. As the lead designer, I owned, designed, and shaped the entire experience:

Lead management / Collaborate with Norton’s design team / Design guidelines / Interaction patterns / Symbol library / Desktop and responsive view / LifeLock legacy login / The entire legacy LifeLock and Norton LifeLock user experience / Performance tracking / Different states of our product (error state / happy path) / Data tracking

For the new CSP, I had the opportunity to collaborate with different product teams and learn how to align with the Norton UI/UX brand. The challenge was create a design that seamlessly mirrored the existing Norton UI, but that kept with the unique function of LifeLock. I created the new design guidelines to help the development team navigate through the features, including interactions, user flow, and visuals.

WHY IS IMPORTANT

New Norton 360 with LifeLock. All-in-one protection that goes beyond antivirus, for your devices, identity, and online privacy.

Brainstorm and white boarding, meetings~

For this high level strategy, we had a meeting with Marketing / Product team / Development team, so we had first meeting, after that we kind of create the first proposal.